Research output per year
Research output per year
Fingerprint
Dive into the research topics where Seigyoung Auh is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
- 1 Similar Profiles
Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
-
Conflict-solving as a mediator between customer incivility and service performance
Auh, S., Menguc, B., Thompson, F. M. & Uslu, A., 2024, In: Service Industries Journal. 44, 5-6, p. 342-377 36 p.Research output: Contribution to journal › Article › peer-review
Open Access14 Scopus citations -
Don’t give me just positive feedback: How positive and negative feedback can increase feedback-based goal setting and proactive customer service behavior
Menguc, B., Auh, S., Ang, D. & Uray, N., Nov 2024, In: Journal of the Academy of Marketing Science. 52, 6, p. 1608-1626 19 p.Research output: Contribution to journal › Article › peer-review
Open Access2 Scopus citations -
THREATS OR OPPORTUNITIES? ENHANCING FIRM PERFORMANCE IN THE ERA OF GENERATIVE AI
Lee, S. J., Lehmann, J., Chae, H., Shin, D., Auh, S. & Han, S. P., 2024, In: Academy of Management Annual Meeting Proceedings. 2024, 1Research output: Contribution to journal › Conference article › peer-review
-
From Opaque to Accountable Governance: Investor Activism for Transparency in Social Media Amid Disruption in Cryptocurrency
Myeong, J., Jung, M., Auh, S. & Han, S. P., 2023, International Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies". Association for Information Systems, (International Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies").Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
2 Scopus citations -
Learning Outside the Classroom During a Pandemic: Evidence from an Artificial Intelligence-Based Education App
Ko, G. Y., Shin, D., Auh, S., Lee, Y. & Han, S. P., Jun 2023, In: Management Science. 69, 6, p. 3616-3649 34 p.Research output: Contribution to journal › Article › peer-review
4 Scopus citations
Datasets
-
Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter?
Auh, S. (Contributor), Menguc, B. (Contributor), Imer, P. (Contributor) & Uslu, A. (Contributor), Figshare, 2018
DOI: 10.25384/sage.c.4140506, https://figshare.com/collections/Frontline_Employee_Feedback-Seeking_Behavior_How_Is_It_Formed_and_When_Does_It_Matter_/4140506
Dataset
-
Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter?
Auh, S. (Contributor), Menguc, B. (Contributor), Imer, P. (Contributor) & Uslu, A. (Contributor), Figshare, 2018
DOI: 10.25384/sage.c.4140506, https://figshare.com/collections/Frontline_Employee_Feedback-Seeking_Behavior_How_Is_It_Formed_and_When_Does_It_Matter_/4140506
Dataset
-
Supplemental Material, Executive_Summary_4.09.18-edited - Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter?
Auh, S. (Contributor), Menguc, B. (Contributor), Imer, P. (Contributor) & Uslu, A. (Contributor), SAGE Journals, 2018
DOI: 10.25384/sage.6633194.v1, https://doi.org/10.25384%2Fsage.6633194.v1
Dataset
-
Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions
Menguc, B. (Contributor), Auh, S. (Contributor) & Wang, F. (Creator), SAGE Journals, 2020
DOI: 10.25384/sage.c.4814064.v1, https://sage.figshare.com/collections/Customer_Participation_Variation_and_Its_Impact_on_Customer_Service_Performance_Underlying_Process_and_Boundary_Conditions/4814064/1
Dataset
-
Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions
Menguc, B. (Contributor), Auh, S. (Contributor) & Wang, F. (Creator), SAGE Journals, 2020
DOI: 10.25384/sage.c.4814064.v1, https://sage.figshare.com/collections/Customer_Participation_Variation_and_Its_Impact_on_Customer_Service_Performance_Underlying_Process_and_Boundary_Conditions/4814064/1
Dataset