Toward a greater understanding of how dissatisfaction drives employee turnover

Peter Hom, Angelo J. Kinicki

Research output: Contribution to journalArticlepeer-review

400 Scopus citations


This study generalized a leading portrayal of how job dissatisfaction progresses into turnover (Hom & Griffeth, 1991) and more rigorously tested this model using structural equations modeling and survival analysis. We further integrated job avoidance, interrole conflict, and employment conditions into this framework. Using a national survey of retail store personnel, we found that interrole conflict and job avoidance influence turnover indirectly, as the Hom-Griffeth model specifies, and that unemployment rates directly affect turnover.

Original languageEnglish (US)
Pages (from-to)975-987
Number of pages13
JournalAcademy of Management Journal
Issue number5
StatePublished - Oct 2001

ASJC Scopus subject areas

  • Business and International Management
  • General Business, Management and Accounting
  • Strategy and Management
  • Management of Technology and Innovation


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