Punishment on the frontlines of public service delivery: Client ethnicity and caseworker sanctioning decisions in a Scandinavian welfare state

Business & Economics

• Public Service Delivery 100%
• Welfare State 77%
• Sanctions 72%
• Punishment 62%
• Ethnic Groups 57%
• Public Employees 52%
• Work Experience 44%
• Ethnic Minorities 34%
• Gender and Work 21%
• Welfare Programs 19%
• Internal Validity 18%
• Public Welfare 18%
• Welfare Benefits 17%
• Administrative Data 16%
• Moderation 16%
• Discretion 14%
• Decision Making 11%
• Immigrants 11%
• Authority 8%
• Employees 6%

Social Sciences

• welfare state 64%
• Service delivery 61%
• public service 59%
• penalty 57%
• ethnicity 51%
• sanction 26%
• employment agency 25%
• employee 16%
• ethnic structure 15%
• national minority 10%
• discretionary authority 9%
• Public welfare 7%
• gender 5%
• trend 5%
• experience 5%
• welfare 4%
• immigrant 4%
• decision making 3%
• evidence 2%