TY - JOUR
T1 - Toward a resilient organization
T2 - analysis of employee skills and organization adaptive traits
AU - Nyaupane, Gyan P.
AU - Prayag, Girish
AU - Godwyll, Josephine
AU - White, Dave
N1 - Funding Information:
support for this study was provided by the Arizona Bureau of Land Management. This study was conducted as a part of the Northstar 2025 project. The author would like to thank the BLM Northstar research team, including Matt Thorburn, Adam Milnor, and Sharisse Fisher, for their support throughout the project. Any errors remain the sole responsibility of the authors. The conceptualization and considerable writing of the paper was done during the primary author, Gyan P Nyaupane's Erskine Fellowship in the Department of Management, Marketing and Entrepreneurship at the University of Canterbury, New Zealand.
Funding Information:
Funding support for this study was provided by the Arizona Bureau of Land Management. This study was conducted as a part of the Northstar 2025 project. The author would like to thank the BLM Northstar research team, including Matt Thorburn, Adam Milnor, and Sharisse Fisher, for their support throughout the project. Any errors remain the sole responsibility of the authors.
Publisher Copyright:
© 2020 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2020
Y1 - 2020
N2 - The concept of resilience is complex, and research on what contributes to public sector organizational resilience outcomes and how to effectively model resilient organization is still in its infancy. The purpose of this study is to apply the Employee–Organization Relationship (E-O-R) framework to understand the relationship between employees’ skillsets, organizational traits and organizational resilience. Data for this study was obtained from a survey of 312 employees of the Bureau of Land Management (BLM), the largest public land management agency in the US that plays a critical role in serving millions of tourists. The findings indicate that although employees perceived themselves as having skills that are adaptive, they had very low confidence in the organization’s ability to adapt, thus perceiving the organization to have low resilience. Findings suggest that organizational traits such as safe/secure working environment, thinking beyond the status quo, including the right people in decisions, and effective long-term planning are perceived by employees as critical for organizational resilience. The findings also suggest that employees’ perceived organizational resilience differs by generational cohorts. Theoretical and practical implications in building resilient public land/protected area management organizations are discussed.
AB - The concept of resilience is complex, and research on what contributes to public sector organizational resilience outcomes and how to effectively model resilient organization is still in its infancy. The purpose of this study is to apply the Employee–Organization Relationship (E-O-R) framework to understand the relationship between employees’ skillsets, organizational traits and organizational resilience. Data for this study was obtained from a survey of 312 employees of the Bureau of Land Management (BLM), the largest public land management agency in the US that plays a critical role in serving millions of tourists. The findings indicate that although employees perceived themselves as having skills that are adaptive, they had very low confidence in the organization’s ability to adapt, thus perceiving the organization to have low resilience. Findings suggest that organizational traits such as safe/secure working environment, thinking beyond the status quo, including the right people in decisions, and effective long-term planning are perceived by employees as critical for organizational resilience. The findings also suggest that employees’ perceived organizational resilience differs by generational cohorts. Theoretical and practical implications in building resilient public land/protected area management organizations are discussed.
KW - Organizational resilience
KW - adaptability
KW - employee skills
KW - human resource
KW - organizational traits
KW - protected areas
KW - uncertainty
KW - vulnerability
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U2 - 10.1080/09669582.2020.1822368
DO - 10.1080/09669582.2020.1822368
M3 - Article
AN - SCOPUS:85091089280
SN - 0966-9582
VL - 29
SP - 658
EP - 677
JO - Journal of Sustainable Tourism
JF - Journal of Sustainable Tourism
IS - 4
ER -