The service organization: Human resources management is crucial

Benjamin Schneider, David E. Bowen

    Research output: Contribution to journalArticlepeer-review

    468 Scopus citations
    Original languageEnglish (US)
    Pages (from-to)39-52
    Number of pages14
    JournalOrganizational Dynamics
    Issue number4
    StatePublished - 1993

    ASJC Scopus subject areas

    • Applied Psychology
    • Sociology and Political Science
    • Organizational Behavior and Human Resource Management

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