The Role of Rites of Integration in Service Delivery

Caren Siehl, David E. Bowen

    Research output: Contribution to journalArticlepeer-review

    11 Scopus citations
    Original languageEnglish (US)
    Pages (from-to)15-34
    Number of pages20
    JournalInternational Journal of Service Industry Management
    Issue number1
    StatePublished - Apr 1 1991

    ASJC Scopus subject areas

    • General Business, Management and Accounting
    • Strategy and Management
    • Management of Technology and Innovation

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