The Effects of Expectancy Disconfirmation on Outcome Satisfaction in Police-Citizen Encounters

Michael D. Reisig, Meghan S. Chandek

    Research output: Contribution to journalArticlepeer-review

    110 Scopus citations
    Original languageEnglish
    Pages (from-to)88-99
    JournalPolicing: An International Journal of Police Strategies & Management
    Volume24
    StatePublished - 2001

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