@inproceedings{9e8bed7eeb524ff09a7ef648d8fe04c0,
title = "Social Media on Violent Ideological Group Websites",
abstract = "Recent research has shown dramatic benefits to incorporating social media in public facing websites. Using a perspective based on the duality of goals, we argue that social media, with emphasis on facilitating visitors{\textquoteright} unconstrained exchanges, may undermine the communicative purpose of an organization{\textquoteright}s website and may not be desirable in some cases. We tested these ideas by examining the social media features on 105 websites that are supported by nationwide or international groups. Some of the websites are supported by ideological groups that have a strong interest in controlling their messages and clearly articulating their ideology to the public. A subset of the ideological groups also promoted or were affiliated with acts of violence in support of their ideology. As we predicted, we found that desire for control outweighed the benefits of social media, but only for the violent ideological groups. Nonviolent ideological groups and non-ideological groups were nearly identical.",
keywords = "control, dual-purpose theory, ideological groups, Social media, website",
author = "Jensen, {Matthew L.} and Dunbar, {Norah E.} and {Shane Connelly}, M. and William Taylor and Bradley Adame and Bobby Rozzell and Michael Hughes",
note = "Publisher Copyright: {\textcopyright} 2013 AIS/ICIS Administrative Office. All rights reserved.; 19th Americas Conference on Information Systems, AMCIS 2013 ; Conference date: 15-08-2013 Through 17-08-2013",
year = "2013",
language = "English (US)",
isbn = "9781629933948",
series = "19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime",
publisher = "AIS/ICIS Administrative Office",
booktitle = "19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World",
}