TY - JOUR
T1 - Public Service Motivation, Task, and Non-task Behavior
T2 - A Performance Appraisal Experiment with Korean MPA and MBA Students
AU - Christensen, Robert K.
AU - Whiting, Steven W.
AU - Im, Tobin
AU - Rho, Eunju
AU - Stritch, Justin M.
AU - Park, Jungho
PY - 2013/1/1
Y1 - 2013/1/1
N2 - Appraisals of public employees are important for a host of reasons, and particularly so with the increasing emphasis on pay-for-performance systems and performance-based management in the public sector. However, managerial appraisals of employees can be somewhat subjective and our understanding of the appraisal process in the public sector is largely U.S.-centric. In this study, we explore whether characteristics of managers, like a rater's public service motivation (PSM), affect appraisal outcomes for their subordinates. Using a mixed experimental design, we analyze these dynamics in a non-U.S. context with MBA and MPA students enrolled in one of Korea's top universities. We find that rater PSM moderates the influence of both task and non-task behavior on an employee's performance appraisal.
AB - Appraisals of public employees are important for a host of reasons, and particularly so with the increasing emphasis on pay-for-performance systems and performance-based management in the public sector. However, managerial appraisals of employees can be somewhat subjective and our understanding of the appraisal process in the public sector is largely U.S.-centric. In this study, we explore whether characteristics of managers, like a rater's public service motivation (PSM), affect appraisal outcomes for their subordinates. Using a mixed experimental design, we analyze these dynamics in a non-U.S. context with MBA and MPA students enrolled in one of Korea's top universities. We find that rater PSM moderates the influence of both task and non-task behavior on an employee's performance appraisal.
UR - http://www.scopus.com/inward/record.url?scp=84879184202&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84879184202&partnerID=8YFLogxK
U2 - 10.1080/10967494.2013.796257
DO - 10.1080/10967494.2013.796257
M3 - Article
AN - SCOPUS:84879184202
SN - 1096-7494
VL - 16
SP - 28
EP - 52
JO - International Public Management Journal
JF - International Public Management Journal
IS - 1
ER -