Present-centered dialogue with heritage representations

Deepak Chhabra, Shengnan Zhao

Research output: Contribution to journalArticlepeer-review

9 Scopus citations


This study aims to examine heritage representations of a metropolitan city in the United States, using a dialogical present-centered approach. Heritage themes and icons contextualized by the local agencies are identified. Views of a purposeful stratified sample of local residents are sought. Statistically significant differences in perceptions and level of connectedness to heritage expressions and icons are determined between the Whites (the mainstream population), the Hispanics and the Asians. Information is also elicited on preferred themes and images that hold potential to showcase local heritage in an equitable manner to heritage tourists. Traces of heritage dissonance and societal exclusion are identified and proactive dialogical initiatives are suggested that portray meaningful present-centered public heritage representations to promote sustainable heritage tourism.

Original languageEnglish (US)
Pages (from-to)94-109
Number of pages16
JournalAnnals of Tourism Research
StatePublished - Nov 1 2015


  • Dialogical model
  • Heritage dissonance
  • Local resident perceptions and connectedness
  • Present-centeredness of heritage

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Development


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