On the Meaning of Maslach's Three Dimensions of Burnout

Raymond T. Lee, Blake E. Ashforth

Research output: Contribution to journalArticlepeer-review

273 Scopus citations


The dimensionality of Maslach's (1982) 3 aspects of job burnout-emotional exhaustion, depersonalization, and personal accomplishment-was examined among a sample of supervisors and managers in the human services. A series of confirmatory factor analyses supported the 3-factor model, with the first 2 aspects highly correlated. The 3 aspects were found to be differentially related to other variables reflecting aspects of strain, stress coping, and self-efficacy in predictable and meaningful ways. Implications for better understanding the burnout process are discussed.

Original languageEnglish (US)
Pages (from-to)743-747
Number of pages5
JournalJournal of Applied Psychology
Issue number6
StatePublished - Dec 1990
Externally publishedYes

ASJC Scopus subject areas

  • Applied Psychology


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