Monitoring design thinking through in-situ interventions

Micah Lande, Neeraj Sonalkar, Malte Jung, Christopher Han, Shilajeet Banerjee

    Research output: Chapter in Book/Report/Conference proceedingChapter

    3 Scopus citations


    Building on existing knowledge of design and design thinking we apply several other fields of knowledge such as emotion coding, improvisation, ethnography, social psychology, and decision analysis into key metrics we call Design Thinking Metrics (DTM). We applied these metrics to analyze and assess videos of software design teams. We then conducted a workshop series with a professional software design team to use DTM as a perceptual tool to test a number of actionrepertoires and building theory that could be used to improve Design Thinking practice. The result is multi-disciplinary perceptual monitoring of design thinking activity in professional software practice.

    Original languageEnglish (US)
    Title of host publicationDesign Thinking Research
    Subtitle of host publicationStudying Co-Creation in Practice
    PublisherSpringer Berlin Heidelberg
    Number of pages16
    ISBN (Electronic)9783642216435
    ISBN (Print)9783642216428
    StatePublished - Jan 1 2012

    ASJC Scopus subject areas

    • Economics, Econometrics and Finance(all)
    • General Business, Management and Accounting


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