Mobile user research: A practical guide

Sunny Consolvo, Frank R. Bentley, Eric B. Hekler, Sayali S. Phatak

Research output: Contribution to journalArticlepeer-review

9 Scopus citations


This book will give you a practical overview of several methods and approaches for designing mobile technologies and conducting mobile user research, including how to understand behavior and evaluate how such technologies are being (or may be) used out in the world. Each chapter includes case studies from our own work and highlights advantages, limitations, and very practical steps that should be taken to increase the validity of the studies you conduct and the data you collect. Tis book is intended as a practical guide for conducting mobile research focused on the user and their experience. We hope that the depth and breadth of case studies presented, as well as specific best practices, will help you to design the best technologies possible and choose appropriate methods to gather ethical, reliable, and generalizable data to explore the use of mobile technologies out in the world.

Original languageEnglish (US)
Pages (from-to)1-215
Number of pages215
JournalSynthesis Lectures on Mobile and Pervasive Computing
Issue number1
StatePublished - May 5 2017


  • Analytics
  • Behavior change technologies
  • Digital health
  • Experimental design
  • Field study
  • Lab study
  • MHealth
  • Mobile computing
  • Qualitative research
  • Quantitative research
  • Sensors
  • Theory
  • Usability
  • User research

ASJC Scopus subject areas

  • Software
  • Hardware and Architecture
  • Computer Science Applications


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