TY - GEN
T1 - Mitigating selective filtering's polarizing effect on Web 2.0 content
AU - Schuff, David
AU - Turetken, Ozgur
AU - St Louis, Robert
PY - 2011
Y1 - 2011
N2 - For almost two decades, the Internet and related technologies have made more information available to information users than they can handle. The decentralization of content creation that is a feature of Web 2.0 has only exacerbated this problem. This state of overload, combined with our tendency toward hypothesis-confirming behavior, can result in biased information selection, and threatens both civil discourse and effective decision-making. In this paper, we describe a study of a technique designed to mitigate filtering by enabling content consumers to see a greater diversity of information. The results of our experiment support the notion that the strength of people's opinions can be changed by reading relevant information, but provide only weak support for the effectiveness of categorizing information content. We discuss how the results will guide our future research and inform theory and practice.
AB - For almost two decades, the Internet and related technologies have made more information available to information users than they can handle. The decentralization of content creation that is a feature of Web 2.0 has only exacerbated this problem. This state of overload, combined with our tendency toward hypothesis-confirming behavior, can result in biased information selection, and threatens both civil discourse and effective decision-making. In this paper, we describe a study of a technique designed to mitigate filtering by enabling content consumers to see a greater diversity of information. The results of our experiment support the notion that the strength of people's opinions can be changed by reading relevant information, but provide only weak support for the effectiveness of categorizing information content. We discuss how the results will guide our future research and inform theory and practice.
KW - Blogosphere
KW - Information filtering
KW - Information overload
KW - Systems design
KW - Web 2.0
UR - http://www.scopus.com/inward/record.url?scp=84870191300&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84870191300&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84870191300
SN - 9781618390981
T3 - 17th Americas Conference on Information Systems 2011, AMCIS 2011
SP - 1175
EP - 1185
BT - 17th Americas Conference on Information Systems 2011, AMCIS 2011
T2 - 17th Americas Conference on Information Systems 2011, AMCIS 2011
Y2 - 4 August 2011 through 8 August 2011
ER -