Loyal workers are selectively and ironically targeted for exploitation

Matthew L. Stanley, Christopher B. Neck, Christopher P. Neck

    Research output: Contribution to journalArticlepeer-review

    2 Scopus citations

    Abstract

    Loyalty is often touted as a moral principle, or virtue, worth exemplifying in social and business relations. But is it always beneficial to be loyal? We investigate possible negative consequences of being a loyal employee in the workplace. Instead of protecting or rewarding them, loyal employees are selectively and ironically targeted by managers for exploitative practices (Studies 1–2). The targeting of these loyal workers is mediated by the assumption that loyal individuals are readily willing to make personal sacrifices for the objects of their loyalty (Study 1). We then find evidence for the reverse causal pathway: workers who agree (versus refuse) to be exploited in the workplace acquire stronger reputations for loyalty (Studies 3 and 4). These bidirectional causal links between loyalty and exploitation have the potential to create a vicious circle of suffering. We discuss the implications of these results for obtaining a reputation for loyalty.

    Original languageEnglish (US)
    Article number104442
    JournalJournal of Experimental Social Psychology
    Volume106
    DOIs
    StatePublished - May 2023

    Keywords

    • Ethics
    • Exploitation
    • Fair
    • Honest
    • Loyal

    ASJC Scopus subject areas

    • Social Psychology
    • Sociology and Political Science

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