"Lean" service: In defense of a production-line approach

David Bowen; William E. Youngdahl

doi:10.1108/09564239810223510

"Lean" service: In defense of a production-line approach

Research output: Contribution to journal › Article › peer-review

Original language	English (US)
Pages (from-to)	207-225
Number of pages	19
Journal	International Journal of Service Industry Management
Volume	9
Issue number	3
DOIs	https://doi.org/10.1108/09564239810223510
State	Published - Jan 1 1998
Externally published	Yes

ASJC Scopus subject areas

Business, Management and Accounting(all)
Strategy and Management
Management of Technology and Innovation

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10.1108/09564239810223510

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"Lean" service: In defense of a production-line approach

ASJC Scopus subject areas

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