Introduction to the Research Handbook on E-Government

E-government research is the study of information, communication and data-intensive technologies that influence the vision, reflection, design, practice and evolution of government and governing. It is a wide-ranging field based traditionally in public administration, but with important connections to other disciplines including organization studies, information sciences, policy and political science, business administration, psychology and behavioral science, communications, science and technology studies and other scholarly areas. It is pervasive across sectors such as public safety, emergency response, transportation, and education. E-government research examines the digital dimension of many of the business activities of government including service production, procurement, human resources, budgeting and finance, planning and management. It also externally facing, encompassing interactions with individuals, non-profits and private sector organizations.