Internet's impact on expert-citizen interactions in public policymaking-A meta analysis

Lihua Yang, Gerald Lan

    Research output: Contribution to journalArticlepeer-review

    21 Scopus citations


    This article studies the internet's impact on expert-citizen interactions in the process of public policymaking. It examines a possible solution to a classical democratic dilemma of citizens' right to participate versus citizens' ability to participate. Through a meta-analysis of the past studies on internet's impact on citizen participation in public policy making, the authors find that the internet has successfully reduced resource difference between policy experts and the citizens as promised. However, the technology itself does not provide all the answers. Exogenous factors such as personal characteristics, decision environment, and institutional factors all play a role in enhancing the impact of the internet. Continued education and institutional innovations are necessary to encourage citizen-expert collaboration and reduce resource difference between the citizens and policy experts. Also, more clearly defined and systematic theoretical and empirical studies are needed to help facilitate our understanding of efficient citizen-expert interactions in public policy making by way of the internet technology.11This study is partly supported by the Fundamental Research Funds for the Central Universities (YWF-10-03-010).

    Original languageEnglish (US)
    Pages (from-to)431-441
    Number of pages11
    JournalGovernment Information Quarterly
    Issue number4
    StatePublished - Oct 2010


    • Citizen-expert interactions
    • Policymaking
    • Resource difference reduction
    • The internet

    ASJC Scopus subject areas

    • Sociology and Political Science
    • Library and Information Sciences
    • Law


    Dive into the research topics of 'Internet's impact on expert-citizen interactions in public policymaking-A meta analysis'. Together they form a unique fingerprint.

    Cite this