Innovative Civic Engagement and Digital Urban Infrastructure: Lessons from 100 Smart Cities Mission in India

Sarbeswar Praharaj, Jung Hoon Han, Scott Hawken

Research output: Contribution to journalConference articlepeer-review

55 Scopus citations


In 2015 the Government of India announced an ambitious mission to develop 100 smart cities throughout the rapidly urbanising country. As part of this mission, the Government has initiated ICT based citizen engagement through a dedicated website - The disparity in digital infrastructure between different socio-economic demographics is a challenge for cities in emerging economies wishing to implement smart city policies. Our research explores the relationship between active civic engagement and the availability of basic digital infrastructure and socio-economic standards in Indian cities. This study provides insights on factors that lead to the success or failure of cities' online citizen engagement platforms. Such insights offer important lessons for building future smart and connected cities as well as promoting healthy urban relationships and welfare, in the emerging economies of the world.

Original languageEnglish (US)
Pages (from-to)1423-1432
Number of pages10
JournalProcedia Engineering
StatePublished - 2017
Externally publishedYes
EventInternational High-Performance Built Environment Conference - A Sustainable Built Environment Conference 2016 Series SBE16, iHBE 2016 - Sydney, Australia
Duration: Nov 17 2016Nov 18 2016


  • 100 Smart Cities Mission in India
  • ICT led engagements
  • Smart cities
  • digital infrastructure
  • eParticipation

ASJC Scopus subject areas

  • Building and Construction
  • General Engineering


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