Information needs, enterprise growth and e-commerce intermediation: a study of southern-Brazilian companies

Eusebio Scornavacca, Joao Luiz Becker, Stuart J. Barnes

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

Information is no longer just a control tool for managers – it is a basic resource as important as raw materials or the human resource. Consequently, it is a significant managerial responsibility to decide which kind of information should support the organisation’s decision-making process. This is particularly the case when expanding the business. This paper presents the results of a study examining the information needs of 796 southern-Brazilian enterprises contemplating business growth. The survey is part of a program of research into information intermediation via the internet. The results show a marked convergence of the sample’s informational needs, but also some significant differences among specific business groups. In addition, the research has surfaced some a clear ‘core’ of informational needs, supported by some ‘peripheral’ needs. The paper concludes with a summary, reflections and some future research directions.

Original languageEnglish (US)
Pages (from-to)218-232
Number of pages15
JournalInternational Journal of Management and Enterprise Development
Volume1
Issue number3
DOIs
StatePublished - 2004
Externally publishedYes

Keywords

  • Brazil
  • business growth
  • information intermediation
  • information needs
  • lexical analysis

ASJC Scopus subject areas

  • Business and International Management
  • Management Science and Operations Research

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