Identifying Attributes of Relationship Management in Nonprofit Policy Advocacy

Nicole Ruggiano, Jocelyn Devance Taliaferro, Frank R. Dillon, Ted Granger, Jessica Scher

Research output: Contribution to journalArticlepeer-review

2 Scopus citations


Relationship management has been identified as an important activity for policy advocacy, but little is known about the strategies that human service administrators use to develop and maintain relationships with policymakers. This exploratory study aimed at identifying attributes of relationship management strategies that are associated with policy advocacy outcomes. Data were gathered from a sample of 333 nonprofit human service providers in Florida. Controlling for organizational size, the findings indicated that several established dimensions of relationship management were associated with policy advocacy success: networking, sharing of tasks, and assurances. Post hoc analyses found that the relationship between policy advocacy success and the domains of access and openness were respectively mediated by networking and sharing of tasks. Implications for nonprofit administrators and researchers are discussed.

Original languageEnglish (US)
Pages (from-to)212-230
Number of pages19
JournalJournal of Policy Practice
Issue number3-4
StatePublished - Oct 2 2015
Externally publishedYes


  • lobbying
  • policy advocacy
  • policy practice

ASJC Scopus subject areas

  • Sociology and Political Science
  • Public Administration


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