HOW APPLICABLE ARE DIGITAL MATURITY MODELS TO SMEs?: A CONCEPTUAL FRAMEWORK AND EMPIRICAL VALIDATION APPROACH

Christopher A. Williams; Daniel Schallmo; Eusebio Scornavacca

doi:10.1142/S1363919622400102

HOW APPLICABLE ARE DIGITAL MATURITY MODELS TO SMEs? A CONCEPTUAL FRAMEWORK AND EMPIRICAL VALIDATION APPROACH

Christopher A. Williams, Daniel Schallmo, Eusebio Scornavacca

Future of Innovation in Society, School for the (SFIS)

Research output: Contribution to journal › Article › peer-review

8 Scopus citations

Abstract

The aim of this paper is to investigate the current landscape of digital maturity models for small- and medium-sized enterprises (SMEs) and the capabilities embedded in the models using a semi-systematic literature review and semi-structured interviews. Based on current knowledge, our research provides insights into the gaps in maturity model research for SMEs. Our primary findings show that digital maturity modelling, particular for SMEs, is currently a significant topic across several industries but remains limited by the lack of procedural properties and suitable SME-specific capabilities. This is supported by our literature review and initial interview findings. The paper offers a conceptual framework including defined criteria and essential properties. Furthermore, the paper outlines a transparency approach to empirical validation to increase the rigor of future maturity model research.

Original language	English (US)
Article number	2240010
Journal	International Journal of Innovation Management
Volume	26
Issue number	3
DOIs	https://doi.org/10.1142/S1363919622400102
State	Published - Apr 1 2022

Keywords

Maturity model
SME
conceptual framework
digital transformation
empirical validation

ASJC Scopus subject areas

Business and International Management
Strategy and Management
Management of Technology and Innovation

Access to Document

10.1142/S1363919622400102

Cite this

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title = "HOW APPLICABLE ARE DIGITAL MATURITY MODELS TO SMEs?: A CONCEPTUAL FRAMEWORK AND EMPIRICAL VALIDATION APPROACH",

abstract = "The aim of this paper is to investigate the current landscape of digital maturity models for small- and medium-sized enterprises (SMEs) and the capabilities embedded in the models using a semi-systematic literature review and semi-structured interviews. Based on current knowledge, our research provides insights into the gaps in maturity model research for SMEs. Our primary findings show that digital maturity modelling, particular for SMEs, is currently a significant topic across several industries but remains limited by the lack of procedural properties and suitable SME-specific capabilities. This is supported by our literature review and initial interview findings. The paper offers a conceptual framework including defined criteria and essential properties. Furthermore, the paper outlines a transparency approach to empirical validation to increase the rigor of future maturity model research.",

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