@inproceedings{974baf137a2e424d82aadca1d737079d,
title = "Honing interpersonal communication skills for difficult situations: Evidence for the effectiveness of an online instructional resource",
author = "Dawson, {Amy Elizabeth} and Bianca Bernstein and Kerrie Wilkins and Jennifer Bekki",
year = "2015",
language = "English (US)",
booktitle = "122nd ASEE Annual Conference and Exposition: Making Value for Society",
publisher = "American Society for Engineering Education",
note = "2015 122nd ASEE Annual Conference and Exposition ; Conference date: 14-06-2015 Through 17-06-2015",
}