Abstract
The service factory concept suggests that the traditional service role of the factory, that of meeting production schedules, can be significantly expanded. Recent empirical studies have demonstrated that manufacturing performance, particularly delivery performance, can be enhanced through expanded service roles that integrate both internal and external services. Despite such benefits, there has been little, if any, discussion of applying and expanding the service factory concept to global supply chains. This paper serves as both a first step toward achieving this conceptualization and a call for further research.
| Original language | English (US) |
|---|---|
| Pages | 1476 |
| Number of pages | 1 |
| State | Published - 1998 |
| Externally published | Yes |
| Event | Proceedings of the 1997 Annual Meeting of the Decision Sciences Institute. Part 1 (of 3) - San Diego, CA, USA Duration: Nov 22 1997 → Nov 25 1997 |
Other
| Other | Proceedings of the 1997 Annual Meeting of the Decision Sciences Institute. Part 1 (of 3) |
|---|---|
| City | San Diego, CA, USA |
| Period | 11/22/97 → 11/25/97 |
ASJC Scopus subject areas
- Management Information Systems
- Hardware and Architecture