Evaluating teaching: Listening to students while acknowledging bias

Sue Steiner, Lynn C. Holley, Lynn Holley, Heather E. Campbell

Research output: Contribution to journalArticlepeer-review

20 Scopus citations


Despite questions about their reliability and validity, student evaluations of teaching (SETs) are a primary measure of instructor performance. The current study examines SETs, including a thorough list of potentially relevant variables. The findings suggest that how much students perceive they learned in a course is an important predictor of SET scores. Further, a number of variables outside of the instructor's control appear to introduce bias into SETs. Nonetheless, social work norms imply the necessity of seeking input from students. Suggestions are given for possible methods of dealing with this dilemma, and for needed future research.

Original languageEnglish (US)
Pages (from-to)355-376
Number of pages22
JournalJournal of Social Work Education
Issue number2
StatePublished - 2006

ASJC Scopus subject areas

  • Education
  • Social Sciences (miscellaneous)


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