Digital Technology Use and Future Expectations: A Multinational Survey of Professional Planners

Problem, research strategy, and findings: The implications of digital technologies for planning practice are receiving renewed interest in the wake of ever-improving capabilities in Big Data and artificial intelligence, as well as the rapid uptake of new technologies that allowed planners to work remotely during the COVID-19 pandemic. Despite this interest, there has been little cross-country comparative research regarding the adoption of technology within the planning profession and even less that addresses planners’ expectations and desires for future digital tools. We undertook a multinational online survey of planners in the United States, Canada, the United Kingdom, Australia, and New Zealand to gain a comprehensive understanding of current and expected future use of data and software in planning practice. Although the current use of data-intensive digital tools was limited, we found widespread expectations of change across the planning profession. Remarkable similarities were observed across the countries surveyed. The biggest differences in tech use were among planners undertaking strategic, specialist, and regulatory roles. Takeaway for practice: Planning organizations around the world should prepare for a new wave of digital change as many technical obstacles that previously hindered the rapid exchange and analysis of vast amounts of data have now been overcome. Continued development of digital skills among planners is important but should be paired with career pathways for digital specialists within the profession. Planners should not complacently assume that adopting digital technologies will automatically lead to more effective and equitable planning outcomes. They should use digital processes to actively address biases in the underlying planning system.