TY - GEN
T1 - Crowdsourced, voluntary collective action in disasters
AU - Park, Chul Hyun
AU - Johnston, Erik
PY - 2015/5/27
Y1 - 2015/5/27
N2 - This paper explores how information and communication technologies (ICTs) are used for the public across the world to take their crowdsourced, voluntary collective action to effectively address natural disasters and man-made crises in the network age. The ICTs enable individuals to mobilize volunteers across the globe, report crisis situations from the ground, translate reported messages, carry out crisis mapping, and self-organize the coordination of relief resources. Although the ICTs-enabled, voluntary collection action can make a considerable contribution to emergency and crisis management, scholars and practitioners need to consider challenges and risks, including inaccuracy, bias, privacy and security issues, technological limitations, and burnout of online volunteers.
AB - This paper explores how information and communication technologies (ICTs) are used for the public across the world to take their crowdsourced, voluntary collective action to effectively address natural disasters and man-made crises in the network age. The ICTs enable individuals to mobilize volunteers across the globe, report crisis situations from the ground, translate reported messages, carry out crisis mapping, and self-organize the coordination of relief resources. Although the ICTs-enabled, voluntary collection action can make a considerable contribution to emergency and crisis management, scholars and practitioners need to consider challenges and risks, including inaccuracy, bias, privacy and security issues, technological limitations, and burnout of online volunteers.
KW - Crisis Mapping
KW - Crowdsourcing
KW - Human Computation
UR - http://www.scopus.com/inward/record.url?scp=84957652778&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84957652778&partnerID=8YFLogxK
U2 - 10.1145/2757401.2757458
DO - 10.1145/2757401.2757458
M3 - Conference contribution
AN - SCOPUS:84957652778
T3 - ACM International Conference Proceeding Series
SP - 329
EP - 330
BT - dg.o 2015 - Proceedings of the 16th Annual International Conference on Digital Government Research
A2 - Zhang, Jing
A2 - Kim, Yushim
PB - Association for Computing Machinery
T2 - 16th Annual International Conference on Digital Government Research, dg.o 2015
Y2 - 27 May 2015 through 30 May 2015
ER -