This paper explores the process of collective crisis problem-solving in the darkweb. We conducted a preliminary study on one of the Tor-based darkweb forums, during the shutdown of two marketplaces. Content analysis suggests that distrust permeated the forum during the marketplace shutdowns. We analyzed the debates concerned with suspicious claims and conspiracies. The results suggest that a black-market crisis potentially offers an opportunity for cyber-intelligence to disrupt the darkweb by engendering internal conflicts. At the same time, the study also shows that darkweb members were adept at reaching collective solutions by sharing new market information, more secure technologies, and alternative routes for economic activities.

Original languageEnglish (US)
Title of host publication8th International Conference on Social Media and Society
Subtitle of host publicationSocial Media for Good or Evil, #SMSociety 2017
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450348478
StatePublished - Jul 28 2017
Event8th International International Conference on Social Media and Society, #SMSociety 2017 - Toronto, Canada
Duration: Jul 28 2017Jul 30 2017

Publication series

NameACM International Conference Proceeding Series
VolumePart F129683


Other8th International International Conference on Social Media and Society, #SMSociety 2017


  • Collective Problem Solving
  • Crisis Social Interaction
  • Cybercrime
  • Darknet
  • Darkweb
  • Hidden Organization
  • Virtual Organization

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications


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