Along with the development of information and communication technologies, many local governments have added online ‘invited spaces’ to traditional face-to-face meetings to engage citizenry. The literature suggests that online and offline participation can benefit from each other when they operate in an integrated way (integrated hybridity) rather than in isolation. This study explored the extent of integrated hybrid participation in a U.S. municipal ‘invited space’ by examining almost 4,500 contributions to an online forum, attending offline meetings, and interviewing city officials. The findings revealed that for the most part the two processes operated through separate channels with limited connections between them (concurrent hybridity). The paper concludes that more deliberate efforts in design and facilitation are needed if integrated hybridity is desired.
|Number of pages
|International Journal of Organization Theory and Behavior
|Published - Dec 1 2016
ASJC Scopus subject areas
- Applied Psychology
- Public Administration
- Organizational Behavior and Human Resource Management