Complexity and Crises: A New Paradigm

Dawn Gilpin, Priscilla Murphy

Research output: Chapter in Book/Report/Conference proceedingChapter

19 Scopus citations
Original languageEnglish (US)
Title of host publicationThe Handbook of Crisis Communication
Number of pages8
ISBN (Print)9781405194419
StatePublished - Feb 3 2010


  • Analogy between crises and complex systems
  • Central area of practice and scholarship in public relations
  • Complexity and crises - a new paradigm
  • Complexity based approach - seeing crisis management as a transformation
  • Coombs and Holladay's Velcro effect of negative reputation
  • Dynamic evolution making complex systems - highly subject to its own history
  • Field of organizational crisis management
  • Intersection of strategic and complexity based crisis management
  • Knowledge and learning in crisis management and complexity
  • Relatively new field of complexity theory

ASJC Scopus subject areas

  • General Social Sciences

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