TY - JOUR
T1 - Business process change
T2 - A coordination mechanism approach
AU - Santanam, Raghu
AU - Chaudhury, A.
AU - Raghav Rao, H.
PY - 1998/6
Y1 - 1998/6
N2 - We study business in terms of the coordination mechanisms encapsulated within the business processes. Our framework for studying the coordination mechanisms consists of our aspects, namely, the decision structure, information structure, workflow structure and agency structure. The research integrates various literature streams to develop this descriptive framework. We present examples drawn from the financial industry utilizing the framework. Some future research directions to understand and analyze business processes using the coordination approach are discussed.
AB - We study business in terms of the coordination mechanisms encapsulated within the business processes. Our framework for studying the coordination mechanisms consists of our aspects, namely, the decision structure, information structure, workflow structure and agency structure. The research integrates various literature streams to develop this descriptive framework. We present examples drawn from the financial industry utilizing the framework. Some future research directions to understand and analyze business processes using the coordination approach are discussed.
UR - http://www.scopus.com/inward/record.url?scp=13244286399&partnerID=8YFLogxK
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U2 - 10.1002/(SICI)1099-1441(199806)5:2<87::AID-KPM21>3.0.CO;2-0
DO - 10.1002/(SICI)1099-1441(199806)5:2<87::AID-KPM21>3.0.CO;2-0
M3 - Article
AN - SCOPUS:13244286399
SN - 1092-4604
VL - 5
SP - 87
EP - 98
JO - Knowledge and Process Management
JF - Knowledge and Process Management
IS - 2
ER -