TY - JOUR
T1 - Bounded Religious Automation at Work
T2 - Communicating Human Authority in Artificial Intelligence Networks
AU - Cheong, Pauline Hope
N1 - Funding Information:
The author received no financial support for the research, authorship, and/or publication of this article.
Publisher Copyright:
© The Author(s) 2020.
PY - 2021/1
Y1 - 2021/1
N2 - Existential threats to human work and leadership have been expressed over intensifying human-machine communication, and the development of robots and artificial intelligence (AI). Yet popular texts and techno-centric approaches to AI assume a flat ontology in human-machine communication which obscures power relations governing new technologies, necessitating a bounded automation approach integrating socio-economic influences that shape AI diffusion in distinctive occupational settings. This article advances three critical lines of enquiry to interrogate abstract labor displacement propositions by contextualizing human authority and communication in spiritual work. By explicating the dynamic and relational ways in which clerics strategically manage emerging social robotics, discussion of the case of ‘the world’s first robot monk’ illustrates how organizational leaders can influence AI agents to (re)produce values and cultural realities. In the process, priests strengthen normative regulation of power by aligning epistemic knowledge shared about AI and during human-machine communication to extant understandings of collective ideals.
AB - Existential threats to human work and leadership have been expressed over intensifying human-machine communication, and the development of robots and artificial intelligence (AI). Yet popular texts and techno-centric approaches to AI assume a flat ontology in human-machine communication which obscures power relations governing new technologies, necessitating a bounded automation approach integrating socio-economic influences that shape AI diffusion in distinctive occupational settings. This article advances three critical lines of enquiry to interrogate abstract labor displacement propositions by contextualizing human authority and communication in spiritual work. By explicating the dynamic and relational ways in which clerics strategically manage emerging social robotics, discussion of the case of ‘the world’s first robot monk’ illustrates how organizational leaders can influence AI agents to (re)produce values and cultural realities. In the process, priests strengthen normative regulation of power by aligning epistemic knowledge shared about AI and during human-machine communication to extant understandings of collective ideals.
KW - artificial intelligence
KW - authority
KW - communication technology
KW - religion
KW - social robots
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U2 - 10.1177/0196859920977133
DO - 10.1177/0196859920977133
M3 - Article
AN - SCOPUS:85097407872
SN - 0196-8599
VL - 45
SP - 5
EP - 23
JO - Journal of Communication Inquiry
JF - Journal of Communication Inquiry
IS - 1
ER -