TY - JOUR
T1 - “Are We All in This Together?”
T2 - Brand Opportunism in COVID-19 Cause Related Marketing and the Moderating Role of Consumer Skepticism
AU - Yang, Jing
AU - Mundel, Juan
N1 - Publisher Copyright:
© 2021 Taylor & Francis Group, LLC.
PY - 2021
Y1 - 2021
N2 - This study examined how the roles of perceived brand-social cause fit (i.e., functional fit and image fit) and consumer skepticism in influencing consumers’ perception of brand opportunism and its subsequent outcomes during COVID-19 pandemic. A 2 (high vs. low fit) × 2 (industry: travel vs. grocery) between-participants online experiments (n = 373) were conducted. Results showed that the lack of brand-social cause fit leads to less favorable consumer attitude due to their perception of the brand’s opportunism. Specifically, with individuals high in skepticism, such perception of brand opportunism was greater, which in turn has a stronger negative influence on consumers’ attitude toward the message and the brand. Theoretical contributions, managerial implications, limitations and future studies are also discussed.
AB - This study examined how the roles of perceived brand-social cause fit (i.e., functional fit and image fit) and consumer skepticism in influencing consumers’ perception of brand opportunism and its subsequent outcomes during COVID-19 pandemic. A 2 (high vs. low fit) × 2 (industry: travel vs. grocery) between-participants online experiments (n = 373) were conducted. Results showed that the lack of brand-social cause fit leads to less favorable consumer attitude due to their perception of the brand’s opportunism. Specifically, with individuals high in skepticism, such perception of brand opportunism was greater, which in turn has a stronger negative influence on consumers’ attitude toward the message and the brand. Theoretical contributions, managerial implications, limitations and future studies are also discussed.
KW - ad attitude
KW - brand attitude
KW - Brand opportunism
KW - brand-social cause fit
KW - consumer skepticism
UR - http://www.scopus.com/inward/record.url?scp=85102473705&partnerID=8YFLogxK
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U2 - 10.1080/10496491.2021.1888181
DO - 10.1080/10496491.2021.1888181
M3 - Article
AN - SCOPUS:85102473705
SN - 1049-6491
VL - 27
SP - 877
EP - 899
JO - Journal of Promotion Management
JF - Journal of Promotion Management
IS - 6
ER -