TY - GEN
T1 - An investigation of the role of dependency in predicting continuance intention to use ubiquitous media systems
T2 - 22nd European Conference on Information Systems, ECIS 2014
AU - Carillo, Kévin Daniel André
AU - Scornavacca, Eusebio
AU - Za, Stefano
PY - 2014
Y1 - 2014
N2 - The mobile telecommunications landscape has evolved into a highly competitive and complex ecosystem composed of network operators, mobile device manufacturers as well as software, content and service providers. This major shift has strongly impacted the fundamental nature of mobile devices which have now become complex multi-purpose, multi-context ubiquitous media systems. Such change has engendered an urgent need to revisit our understanding of mobile device usage through the lens of theories that encompass the multifaceted nature of ubiquitous systems. Relying on a media perspective, the paper investigates the role of individual media dependency in predicting continuance intention to use ubiquitous media systems. Data collected from 150 smartphone users were used to test the developed conceptual model. The results confirmed the overall effect of ubiquitous media systems dependency on individuals' reasoned continuance usage decision. The findings suggest that the level of dependency towards a ubiquitous media system inflates the perceived positive attributes about the system: perceived usefulness and perceived ease of use, as well as the cognitive appraisal about the discrepancies between initial expectations and post-use performance. Theoretical and practical implications developed from these findings are then discussed.
AB - The mobile telecommunications landscape has evolved into a highly competitive and complex ecosystem composed of network operators, mobile device manufacturers as well as software, content and service providers. This major shift has strongly impacted the fundamental nature of mobile devices which have now become complex multi-purpose, multi-context ubiquitous media systems. Such change has engendered an urgent need to revisit our understanding of mobile device usage through the lens of theories that encompass the multifaceted nature of ubiquitous systems. Relying on a media perspective, the paper investigates the role of individual media dependency in predicting continuance intention to use ubiquitous media systems. Data collected from 150 smartphone users were used to test the developed conceptual model. The results confirmed the overall effect of ubiquitous media systems dependency on individuals' reasoned continuance usage decision. The findings suggest that the level of dependency towards a ubiquitous media system inflates the perceived positive attributes about the system: perceived usefulness and perceived ease of use, as well as the cognitive appraisal about the discrepancies between initial expectations and post-use performance. Theoretical and practical implications developed from these findings are then discussed.
KW - Continuance usage
KW - Media system dependency theory
KW - Mobile technologies
KW - User behavior
UR - http://www.scopus.com/inward/record.url?scp=84905841678&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84905841678&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84905841678
SN - 9780991556700
T3 - ECIS 2014 Proceedings - 22nd European Conference on Information Systems
BT - ECIS 2014 Proceedings - 22nd European Conference on Information Systems
PB - Association for Information Systems
Y2 - 9 June 2014 through 11 June 2014
ER -