Abstract
The Urban Heat Island Effect (UHI) is a phenomenon whereby cities tend to be hotter than suburbs. We frame the UHI as a "wicked problem" that poses arange of economic, healthcare, and social challenges. Our paper examines how different stakeholders negotiate complex value systems, collect data, and rely on collaborative platforms to address the problem of urban heat. Using documentary filmmaking as a research method, we conducted ethnographicallyoriented interviews with participants including vulnerable communities, urban architects, microclimate researchers, and grassroots activists. Our findings reveal that unlike problems that can be solved using traditional HCI paradigms of distributed work, the UHI presents an entanglement of challenges that do not necessarily converge on a single solution. We conclude by discussing two opportunities for addressing wicked problems through social computing: knowledge systems for sharing hybrid data across domains and interactive forums for discourse among diverse actors.
Original language | English (US) |
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Title of host publication | CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems |
Subtitle of host publication | Engage with CHI |
Publisher | Association for Computing Machinery |
Volume | 2018-April |
ISBN (Electronic) | 9781450356206, 9781450356213 |
DOIs | |
State | Published - Apr 20 2018 |
Event | 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada Duration: Apr 21 2018 → Apr 26 2018 |
Other
Other | 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 |
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Country/Territory | Canada |
City | Montreal |
Period | 4/21/18 → 4/26/18 |
Keywords
- Urban heat
- Wicked problems
ASJC Scopus subject areas
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design
- Software