A conceptual examination of distrusting beliefs in older adults about the internet

Rajarshi Chakraborty, H. Raghav Rao, Shambhu Upadhyaya, Sharmistha Bagchi-Sen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Older adults are adopting the Internet in increasing numbers today. At the same time they are also experiencing uncertainties about their safety and information privacy on this medium. Several media reports have shown a rising number of incidents involving older Internet user, that indicate lack of awareness of Internet-related security and privacy issues. This conceptual paper provides a framework to help understand the reasons why older adults might distrust the commercial websites in general. Based on established theoretical frameworks about trust, distrust and aging-based technology adoption challenges, we develop several postulates to explain distrusting beliefs that can result in precautious Internet behavior. Implications of this framework will be found in building educational programs and interventions for the population over the age of 55.

Original languageEnglish (US)
Title of host publication19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World
Subtitle of host publicationAnything, Anywhere, Anytime
Pages18-26
Number of pages9
StatePublished - 2013
Externally publishedYes
Event19th Americas Conference on Information Systems, AMCIS 2013 - Chicago, IL, United States
Duration: Aug 15 2013Aug 17 2013

Publication series

Name19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime
Volume1

Conference

Conference19th Americas Conference on Information Systems, AMCIS 2013
Country/TerritoryUnited States
CityChicago, IL
Period8/15/138/17/13

Keywords

  • Aging
  • Distrust
  • Internet privacy
  • Older adults

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Library and Information Sciences

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