Socialization tactics and newcomer information acquisition

Alan M. Saks, Blake Ashforth

Research output: Contribution to journalArticlepeer-review

103 Scopus citations


Research on organizational socialization has usually focused on what organizations do to socialize newcomers or on what newcomers do to socialize themselves. The purpose of this study was to integrate these two perspectives of socialization by investigating the relationships between socialization tactics, newcomers' information acquisition (i.e. feedback and observation) and socialization outcomes. Consistent with previous research, socialization tactics and information acquisition were related to socialization outcomes. Furthermore, institutionalized socialization was positively related to the frequency of newcomers' feedback and observation and the frequency of newcomers' feedback and observation was found to mediate several of the relationships between socialization tactics and outcomes. These results suggest that what newcomers can do to socialize themselves (e.g. acquire information through feedback and observation) is partly a function of what organizations do to socialize newcomers (e.g. the use of specific socialization tactics). The implications of these findings are discussed for the development of a more complete and integrated theory of organizational socialization.

Original languageEnglish (US)
Pages (from-to)48-61
Number of pages14
JournalInternational Journal of Selection and Assessment
Issue number1
StatePublished - Jan 1 1997

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Applied Psychology
  • Psychology(all)
  • Strategy and Management
  • Management of Technology and Innovation


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