Prioritizing service requests on cloud with multi-tenancy

Wei Tek Tsai; Qihong Shao; Jay Elston

doi:10.1109/ICEBE.2010.38

Prioritizing service requests on cloud with multi-tenancy

Wei Tek Tsai, Qihong Shao, Jay Elston

Computing and Augmented Intelligence, School of (IAFSE-SCAI)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

5 Scopus citations

Abstract

Cloud computing often uses a multi-tenant architecture where tenants share application and system software. Request prioritization presents a challenge in this architecture. Tenant may have individual (local) prioritization requirements, and these requirements can be different for different tenants. The shared application must use a global priority scheme for requests from all the tenants. This paper proposes an effective model to prioritize service requests from multiple tenants while preserving local priorities from individual tenant requests. This paper proposes the Crystalline Mapping (CM) algorithm which maps local priorities from individual tenants to global priorities. The algorithm also maximizes revenues within the local-to-global priority mapping constraints. The performance of the model is evaluated by the total business value, the QoS measurement, and a fairness measure. The model has been evaluated using simulation based on real-world data, and the results are consistent with the mathematical model.

Original language	English (US)
Title of host publication	Proceedings - IEEE International Conference on E-Business Engineering, ICEBE 2010
Pages	117-124
Number of pages	8
DOIs	https://doi.org/10.1109/ICEBE.2010.38
State	Published - 2010
Event	IEEE International Conference on E-Business Engineering, ICEBE 2010 - Shanghai, China Duration: Nov 10 2010 → Nov 12 2010

Publication series

Name	Proceedings - IEEE International Conference on E-Business Engineering, ICEBE 2010

Other

Other	IEEE International Conference on E-Business Engineering, ICEBE 2010
Country/Territory	China
City	Shanghai
Period	11/10/10 → 11/12/10

Keywords

Cloud computing
Multi-tenancy
Prioritization

ASJC Scopus subject areas

Computer Graphics and Computer-Aided Design
Computer Networks and Communications

Access to Document

10.1109/ICEBE.2010.38

Cite this

Prioritizing service requests on cloud with multi-tenancy. / Tsai, Wei Tek; Shao, Qihong; Elston, Jay.
Proceedings - IEEE International Conference on E-Business Engineering, ICEBE 2010. 2010. p. 117-124 5704284 (Proceedings - IEEE International Conference on E-Business Engineering, ICEBE 2010).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Tsai, WT, Shao, Q & Elston, J 2010, Prioritizing service requests on cloud with multi-tenancy. in Proceedings - IEEE International Conference on E-Business Engineering, ICEBE 2010., 5704284, Proceedings - IEEE International Conference on E-Business Engineering, ICEBE 2010, pp. 117-124, IEEE International Conference on E-Business Engineering, ICEBE 2010, Shanghai, China, 11/10/10. https://doi.org/10.1109/ICEBE.2010.38

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Prioritizing service requests on cloud with multi-tenancy

Abstract

Publication series

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Keywords

ASJC Scopus subject areas

Access to Document

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