Multiple measures of website effectiveness and their association with service quality in health and human service agencies

Keyphrases

• Health Care Services 100%
• Health Quality 100%
• Quality of Service 100%
• Multiple Measures 100%
• Human Service Organizations 100%
• Website Effectiveness 100%
• Effectiveness Evaluation 40%
• Environmental Factors 20%
• Electronic Government 20%
• Organizational Factors 20%
• Organizational Effectiveness 20%
• Low Correlation 20%
• Negatively Associated 20%
• Government Measures 20%
• Overall Service Quality 20%

Computer Science

• Health and Human Services 100%
• Multiple Measure 100%
• e-government 50%
• Quality of Service 50%
• Measures of Effectiveness 50%
• Effectiveness Measure 50%
• Low Correlation 50%