Human-Intensive Techniques

Vimla Patel, Edward H. Shortliffe

Research output: Chapter in Book/Report/Conference proceedingChapter

3 Scopus citations


In this chapter we focus on the acquisition of knowledge so that it can be encoded for use in decision support systems. Our emphasis is on what we can learn through interaction with human beings who are excellent at the same task for which the system is intended. As we have suggested, that means that we need to understand both the factual knowledge that is required to solve the relevant problems and the judgmental knowledge that characterizes a decision maker who gets to the heart of a problem effectively, discards irrelevant information, and demonstrates an ability to be creative rather than to solve problems by rote formula every time they arise.

Original languageEnglish (US)
Title of host publicationClinical Decision Support
Subtitle of host publicationThe Road to Broad Adoption: Second Edition
PublisherElsevier Inc.
Number of pages24
ISBN (Print)9780123984760
StatePublished - May 2014


  • Cognitive science
  • Data analysis methods
  • Expertise
  • Knowledge acquisition systems
  • Knowledge authoring systems
  • Knowledge elicitation
  • Knowledge engineering
  • Logical reasoning
  • Probabilistic reasoning
  • Shared models

ASJC Scopus subject areas

  • General Biochemistry, Genetics and Molecular Biology


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