Doing "People Work" in the Prison Setting: An Examination of the Job Characteristics Model and Correctional Staff Burnout

Although correctional staff job burnout is costly to all involved, it has not received the empirical attention it deserves. The job characteristics model holds that job characteristics are important in shaping employee outcomes. This study focused on the effects of the job characteristics of supervision consideration, supervision structure, job autonomy, and job variety on the three dimensions of job burnout (i.e., emotional exhaustion, depersonalization, and perceived ineffectiveness at work) among correctional staff. Ordinary least squares (OLS) regression analysis of data from 160 staff members at a private prison indicated that job autonomy and job variety had significant negative relationships with emotional exhaustion. Supervision consideration, job autonomy, and job variety all had negative effects on the depersonalization dimension of burnout. Job autonomy and job variety had significant negative effects on perceived ineffectiveness.