Defining quality improvement in public health

William J. Riley; John W. Moran; Liza C. Corso; Leslie M. Beitsch; Ronald Bialek; Abbey Cofsky

doi:10.1097/PHH.0b013e3181bedb49

Defining quality improvement in public health

William J. Riley, John W. Moran, Liza C. Corso, Leslie M. Beitsch, Ronald Bialek, Abbey Cofsky

Research output: Contribution to journal › Comment/debate › peer-review

90 Scopus citations

Abstract

Many industries commonly use quality improvement (QI) techniques to improve service delivery and process performance. Yet, there has been scarce application of these proven methods to public health settings and the public health field has not developed a set of shared principles or a common definition for quality improvement. This article discusses a definition of quality improvement in public health and describes a continuum of quality improvement applications for public health departments. Quality improvement is a distinct management process and set of tools and techniques that are coordinated to ensure that departments consistently meet the health needs of their communities.

Original language	English (US)
Pages (from-to)	5-7
Number of pages	3
Journal	Journal of Public Health Management and Practice
Volume	16
Issue number	1
DOIs	https://doi.org/10.1097/PHH.0b013e3181bedb49
State	Published - Jan 2010
Externally published	Yes

Keywords

Performance improvement
Public health departments
QI applications for public health departments
Quality improvement techniques

ASJC Scopus subject areas

Health Policy
Public Health, Environmental and Occupational Health

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10.1097/PHH.0b013e3181bedb49

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abstract = "Many industries commonly use quality improvement (QI) techniques to improve service delivery and process performance. Yet, there has been scarce application of these proven methods to public health settings and the public health field has not developed a set of shared principles or a common definition for quality improvement. This article discusses a definition of quality improvement in public health and describes a continuum of quality improvement applications for public health departments. Quality improvement is a distinct management process and set of tools and techniques that are coordinated to ensure that departments consistently meet the health needs of their communities.",

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AU - Beitsch, Leslie M.

AU - Bialek, Ronald

AU - Cofsky, Abbey

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AB - Many industries commonly use quality improvement (QI) techniques to improve service delivery and process performance. Yet, there has been scarce application of these proven methods to public health settings and the public health field has not developed a set of shared principles or a common definition for quality improvement. This article discusses a definition of quality improvement in public health and describes a continuum of quality improvement applications for public health departments. Quality improvement is a distinct management process and set of tools and techniques that are coordinated to ensure that departments consistently meet the health needs of their communities.

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KW - Public health departments

KW - QI applications for public health departments

KW - Quality improvement techniques

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Defining quality improvement in public health

Abstract

Keywords

ASJC Scopus subject areas

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