Client co-production in knowledge-intensive business services

Lance A. Bettencourt, Amy L. Ostrom, Stephen W. Brown, Robert I. Roundtree

Research output: Contribution to journalReview articlepeer-review

535 Scopus citations
Original languageEnglish (US)
Pages (from-to)100-128
Number of pages29
JournalCalifornia Management Review
Issue number4
StatePublished - Jan 1 2002
Externally publishedYes

ASJC Scopus subject areas

  • Strategy and Management

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